Colchester, Frinton and Clacton

St Helena Care & Support

Home care in Colchester, Frinton and Clacton

St Helena Care & Support provides high quality home care in Colchester and throughout Tendring, helping people live independently and comfortably in their own homes. 

Our domiciliary home care services are for adults who want to stay in their own homes but need support with things like personal care and daily tasks. 

Our personalised care helps people remain in the place they know and love, surrounded by familiar routines and treasured memories, so they can maintain their independence and live well at home for longer.

Support can include: 

  • Personal care
  • Medication support
  • Help with meals
  • Mobility assistance
  • Light housekeeping
  • Companionship

Services are available to people who arrange and pay for their own care, as well as those receiving support through adult social care.

A St Helena Care & Support Assistant cleaning a customers kitchen

Talk to our team

Looking for support for yourself or a loved one? We're here to help. 

Call us on 01206 646 822, email info@sthelenacareservices.co.uk or complete the form to request a call back. 

No obligation, just friendly advice and support. We aim to respond to all enquiries within two working days.

St Helena Care and Support logo whiteout

Here's an overview of what we offer:

Domiciliary services

With us, you can expect:

Getting Started - here’s how we begin:

Testimonial

"A truly caring friendly care service. The team take pride in putting the customer at the centre of all tasks. They pay attention to getting the little things done exactly as the customer would have done them themselves. Listening to them speaking with the customer you can hear the respect they give to the customer and they take time to listen, which is so important when the customer needs a little extra time to think and respond sometimes. I witnessed great patience and kindness. They are a team I would trust implicitly with the people I love the most."

Care assistants

What your care assistant can do:

Our care assistants are here to support you in living comfortably, safely, and independently in your own home. They’re trained, professional, and compassionate—and there’s a lot they can do to make everyday life easier and more enjoyable.

Tailored to You

Every person is unique, so the care we provide is always based on your individual care plan. This plan outlines exactly what support you want and need—from a few visits a week to multiple visits a day.

If your needs change over time, just let us know—we’re here to help adjust your care to suit you.

To find out more please contact St Helena Care & Support Team on 01206 646 822

Personal Care

Mealtime Support

Medication Support

Light Housekeeping

Practical Help

Mobility Support

Companionship & Social Support

Frequently asked questions

St Helena Care & Support

Testimonial

"Totally reliable, efficient and effective care service. My sister and I feel totally confident and assured the carers are providing the best possible service to make my mum's life the best it can be. Nothing but praise for the whole package, including the online care assessment plan that allows you to see all the notes and comments from the carers and allows you to send notes to the care manager/team - it's fantastic. Very professional. I couldn't recommend them more."

Family member of a client

Rated Good

We are rated by the CQC

CQC is the independent regulator of health and social care services in England. We are rated by the CQC as 'Good'. Click the button to read the full report.

Proud member

Social Enterprise UK

We pride ourselves on providing exceptional care that goes beyond meeting basic needs, focusing on enhancing quality of life and promoting independence.

More than just home care

We're Here For You

At St Helena Care & Support, we offer more than just day-to-day home care. Our team also provides a range of specialist services designed to help people stay safe, well, and supported in their own homes—especially during times of change or crisis.

These services are funded by the North East Essex Integrated Care Board and are free of charge. Referrals are made by hospitals or community health teams.

Urgent Community Response Service

POPs and Body Brace Service

Night Owls

End-of-Life Care at Home

Our Promise to You

Whatever service you’re receiving from us, we promise to:

  • Treat you with dignity and respect every step of the way
  • Listen to what matters most to you and support your choices
  • Involve the people you trust—family, friends, or professionals—if you want us to
  • Protect your privacy and keep your information safe
  • Welcome your feedback and learn from it
  • Ensure our team is trained, kind, and ready to meet your needs to the highest standard

We are regulated by the Care Quality Commission.

We pride ourselves on providing exceptional care that goes beyond meeting basic needs, focusing on enhancing quality of life and promoting independence. If you know someone who could benefit from any of our services, please don't hesitate to get in touch. We would be honoured to support them on their care journey.

Make a difference

Donate Today

Your donation, large or small, can make a big difference, giving more local people dignity and choice at the end of life.

Need some help?

Visit our help centre

Use our helpful tool to find the right content for you, select who you are, then select what you're looking for from the second drop-down.

Here for you

Contact the right team for your needs

The Hospice:

01206 845566

Fundraising Team:

01206 931468

Care & Support:

01206 646 822

Referrals:

01206 890360

Bereavement support:

01206 984274

Lottery:

0800 285 1390

Volunteer Services:

01206 931 466