Home care in Colchester, Frinton and Clacton
St Helena Care & Support provides high quality home care in Colchester and throughout Tendring, helping people live independently and comfortably in their own homes.
Our domiciliary home care services are for adults who want to stay in their own homes but need support with things like personal care and daily tasks.
Our personalised care helps people remain in the place they know and love, surrounded by familiar routines and treasured memories, so they can maintain their independence and live well at home for longer.
Support can include:
- Personal care
- Medication support
- Help with meals
- Mobility assistance
- Light housekeeping
- Companionship
Services are available to people who arrange and pay for their own care, as well as those receiving support through adult social care.
Talk to our team
Looking for support for yourself or a loved one? We're here to help.
Call us on 01206 646 822, email info@sthelenacareservices.co.uk or complete the form to request a call back.
No obligation, just friendly advice and support. We aim to respond to all enquiries within two working days.
Here's an overview of what we offer:
Testimonial
"A truly caring friendly care service. The team take pride in putting the customer at the centre of all tasks. They pay attention to getting the little things done exactly as the customer would have done them themselves. Listening to them speaking with the customer you can hear the respect they give to the customer and they take time to listen, which is so important when the customer needs a little extra time to think and respond sometimes. I witnessed great patience and kindness. They are a team I would trust implicitly with the people I love the most."
Care assistants
What your care assistant can do:
Our care assistants are here to support you in living comfortably, safely, and independently in your own home. They’re trained, professional, and compassionate—and there’s a lot they can do to make everyday life easier and more enjoyable.
Tailored to You
Every person is unique, so the care we provide is always based on your individual care plan. This plan outlines exactly what support you want and need—from a few visits a week to multiple visits a day.
If your needs change over time, just let us know—we’re here to help adjust your care to suit you.
To find out more please contact St Helena Care & Support Team on 01206 646 822
Frequently asked questions
St Helena Care & Support
Testimonial
"Totally reliable, efficient and effective care service. My sister and I feel totally confident and assured the carers are providing the best possible service to make my mum's life the best it can be. Nothing but praise for the whole package, including the online care assessment plan that allows you to see all the notes and comments from the carers and allows you to send notes to the care manager/team - it's fantastic. Very professional. I couldn't recommend them more."
Family member of a client
Rated Good
We are rated by the CQC
CQC is the independent regulator of health and social care services in England. We are rated by the CQC as 'Good'. Click the button to read the full report.
Proud member
Social Enterprise UK
We pride ourselves on providing exceptional care that goes beyond meeting basic needs, focusing on enhancing quality of life and promoting independence.
More than just home care
We're Here For You
At St Helena Care & Support, we offer more than just day-to-day home care. Our team also provides a range of specialist services designed to help people stay safe, well, and supported in their own homes—especially during times of change or crisis.
These services are funded by the North East Essex Integrated Care Board and are free of charge. Referrals are made by hospitals or community health teams.
Our Promise to You
Whatever service you’re receiving from us, we promise to:
- Treat you with dignity and respect every step of the way
- Listen to what matters most to you and support your choices
- Involve the people you trust—family, friends, or professionals—if you want us to
- Protect your privacy and keep your information safe
- Welcome your feedback and learn from it
- Ensure our team is trained, kind, and ready to meet your needs to the highest standard
We are regulated by the Care Quality Commission.
We pride ourselves on providing exceptional care that goes beyond meeting basic needs, focusing on enhancing quality of life and promoting independence. If you know someone who could benefit from any of our services, please don't hesitate to get in touch. We would be honoured to support them on their care journey.
Make a difference
Donate Today
Your donation, large or small, can make a big difference, giving more local people dignity and choice at the end of life.
Need some help?
Visit our help centre
Use our helpful tool to find the right content for you, select who you are, then select what you're looking for from the second drop-down.