SinglePoint 01206 890 360

Our SinglePoint service supports patients and families in the community, providing advice over the phone and care in the home.

Our SinglePoint team can make an assessment over the phone and help people access the support they need when they need it. We work closely with GPs, community nurses and out of hours doctors as needed to manage the situation. If required, expert nurses or other professionals may visit at home to respond.

Our SinglePoint phone line is available 24/7 for patients in north east Essex, registered on the My Care Choices Register or being actively managed by our teams. This includes their families and carers in north east Essex. You can call 01206 890 360 any time for help and advice, or to make a referral to a St Helena service.

Working as part of our Hospice in the Home services, SinglePoint guides those who need us every step of the way helping people stay at home when that is what they choose. This is possible thanks to the help and generosity of our donors; you can make a donation online.

The My Care Choices Register can hold key information about an individual’s diagnosis, condition and the medical treatment they are receiving, in addition to recording their wishes about their care. We work closely with local GPs and other health and social care professionals to promote and support its use.

38,048

calls were made day and night to SinglePoint last year

4,563

SinglePoint rapid response visits were made to people in crisis last year

Here for you

Contact the right team for your needs

The Hospice:

01206 845566

Fundraising Team:

01206 931468

Care & Support:

01206 646 822

Referrals:

01206 890360

Bereavement support:

01206 984274

Lottery:

0800 285 1390

Volunteer Services:

01206 931 466