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Returning Hospice Equipment
When specialist equipment is no longer needed, we ask that it is returned so it can be cleaned, serviced and made available to support other patients in the community.
We understand that returning equipment can feel like another task during a difficult time. Our team is here to make the process as simple as possible and to answer any questions you may have.
Returning equipment helps us to:
- Ensure equipment can be safely cleaned, checked and reused.
- Support other patients who may need specialist equipment.
- Maintain availability of essential items across our community.
- Reduce unnecessary replacement costs.
Many items provided through hospice and community services are on loan and remain the property of St Helena Hospice.
Items that may need to be returned include:
- Syringe drivers.
- Pressure-relieving mattresses.
- Hospital beds.
- Mobility aids.
- Other specialist equipment provided as part of a patient's care.
Syringe Driver Identification
If you have been asked to return a syringe driver, please check that it matches one of the devices shown above.
If you are unsure whether a device should be returned, please contact our team before arranging collection.
Collection Arrangements
In most cases, equipment collection can be arranged on your behalf. When requesting a collection, please provide:
- The patient's name.
- The address where the equipment is located.
- A contact telephone number.
- Details of the equipment requiring collection.
Our team will advise on the next steps and arrange collection where appropriate.
Contact Us
If you have any questions about returning hospice equipment, please contact our team by using our Contact Form or by telephone on 01206 890360.
Opening Hours: Monday to Friday, 9am to 5pm.
Please include the patient's name and address whenever possible to help us process your enquiry quickly.