St Helena staff and volunteers standing in front of the hospice

Our care

We take a holistic approach to our care, recognising that living with life-limiting illness affects every part of life.

At St Helena Hospice, we provide exceptional specialist palliative and end of life care for people living with life-limiting illness in Colchester and across north east Essex. Our experienced teams support people at the hospice, in their own homes and over the phone, helping them manage symptoms, maintain independence and make informed choices about their care. We work closely with local health and social care professionals to provide coordinated, personalised support when and where it is needed.

Our holistic approach cares for the whole person and those closest to them. Alongside expert medical and nursing care, we offer practical, emotional, social and spiritual support, rehabilitation, complementary therapies, counselling and bereavement support.

Care you can have confidence in

Our care is delivered by experienced teams who bring together specialist medical, nursing, therapy, emotional, social and spiritual support. We listen to what matters to each person and work with them, the people close to them and other local health and social care professionals to provide safe, coordinated and compassionate care.

Need to refer yourself or somebody else to our services?

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St Helena Hospice
CQC overall rating
Outstanding
<h2>3,569</h2>

3,569

3,569 people with incurable illness cared for

<h2>909</h2>

909

909 family members supported

<h2>38,048</h2>

38,048

38,048 calls were made day and night to SinglePoint

Our hospice care

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Care at the hospice

Round-the-clock specialist care in comfortable, homely surroundings in Colchester.

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Hospice in the Home

Specialist care and support to help patients live with dignity in their own homes.

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Complementary therapies

Gentle therapies to ease symptoms, support relaxation and improve wellbeing.

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Spiritual Care

Emotional and spiritual support for patients and families, for all faiths or none.

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Respite

A comfortable, supported hospice stay offering patients and carers time to recharge.

Inclusive care through Safe Harbour

Safe Harbour work with underserved communities to understand and remove barriers to hospice care, helping people from all backgrounds feel safe, welcome and heard.

Safe Harbour supports St Helena’s work with underrepresented communities, including improvements around language, faith, disability, cultural needs, dementia and LGBTQ+ inclusion.

bereavement support

Bereavement support

Grief is personal, and nobody should have to face it alone. We provide tailored bereavement support for adults, children and young people across our local community, including people with no previous connection to the hospice.

bereavement support

Our community care

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SinglePoint

24/7 advice, assessment and support for patients, families and carers.

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Home Ward

Personal care and support at home for people in the last weeks of life.

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Commissioned Care Service

Practical, professional care services helping people remain safe and well at home.

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Our paid for domiciliary home care

High-quality, personalised home care helping people live independently for longer.