Frequently asked questions

We know that sometimes, it can be difficult to find the information you need when you need it. We hope that the below will help answer your questions about:

Supporting us:

You can find FAQs about specific events & challenges here:

Press and media:

How do I contact the St Helena Hospice press office?

Are spokespeople available for media interviews?

Can I film at St Helena Hospice?

I would like to share my story about my St Helena Hospice experience

Can I use a story from the St Helena website?

Our care:

What does St Helena Hospice do?

What services do you provide?

Who can receive care from St Helena Hospice?

Is your care free of charge?

How do I access your services or get referred?

Do you support families, friends and carers as well as patients?

Is care provided at home or in the hospice?

Our shops:

Where are your charity shops located?

Where can I donate to your charity shops or donation centre?

What items can I donate to St Helena shops?

Do you offer furniture collection?

How does shopping with you support the hospice?

Volunteering:

What volunteering opportunities are available?

How much time do I need to volunteer?

Do you provide training and support for volunteers?

Can I volunteer if I don't have healthcare experience?

Fundraising:

What ways can I fundraise for St Helena Hospice?

Do you provide fundraising support?

Can I fundraise in memory of someone?

How can my business help fundraise for St Helena Hospice?

Can I fundraise online for St Helena Hospice?

Can schools, clubs or community groups fundraise for you?

Do I need permission to fundraise for St Helena Hospice?

How can I pay in my fundraising?

How will the money raised be used?

Who do I contact if I have questions about fundraising?