SinglePoint 01206 890 360
Our SinglePoint service supports patients and families in the community, providing advice over the phone and care in the home.
Our SinglePoint team can make an assessment over the phone and help people access the support they need when they need it. We work closely with GPs, community nurses and out of hours doctors as needed to manage the situation. If required, expert nurses or other professionals may visit at home to respond.
Our SinglePoint phone line is available 24/7 for patients in north east Essex, registered on the My Care Choices Register or being actively managed by our teams. This includes their families and carers in north east Essex. You can call 01206 890 360 any time for help and advice, or to make a referral to a St Helena service.
Working as part of our Hospice in the Home services, SinglePoint guides those who need us every step of the way helping people stay at home when that is what they choose. This is possible thanks to the help and generosity of our donors; you can make a donation online.
The My Care Choices Register can hold key information about an individual’s diagnosis, condition and the medical treatment they are receiving, in addition to recording their wishes about their care. We work closely with local GPs and other health and social care professionals to promote and support its use.
504
504 patients referred to the Virtual Ward last year
45,554
45,554 calls to our SinglePoint 24/7 advice line in the last year from people seeking our help
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